FAQs

  • What products do you sell?
  • We offer a wide range of beauty products including skincare, makeup, haircare, and personal care items from trusted and trending brands.

  • How can I place an order?
  • Browse our catalog, add items to your cart, and proceed to checkout. You can place an order as a guest or create an account for faster future checkouts.

  • What payment methods do you accept?
  • We accept Cash on Delivery (COD), bank transfers, and all major debit/credit cards. You’ll see all available options at checkout.

  • Is Cash on Delivery available?
  • Yes! We offer Cash on Delivery all over Pakistan for your convenience.

  • When will I receive my order?
  • Orders are typically delivered within 2 to 5 working days, depending on your location. You will receive a tracking number once your order is shipped.

  • Do you offer international shipping?
  • Currently, we only ship within Pakistan. However, international shipping options will be introduced soon.

  • How can I track my order?
  • Once your order is dispatched, you’ll receive an SMS/email with your tracking number and a link to track it online.

  • What if I receive a damaged or wrong product?
  • We’re sorry for the inconvenience! Please contact our support team within 48 hours of receiving the order, and we’ll arrange a replacement or refund.

  • Can I return or exchange a product?
  • Yes, you can return or exchange unopened products within 7 days of delivery. Please check our Return Policy for full details.

  • Are your products original?
  • Absolutely. We only sell 100% original and authentic products sourced from authorized distributors and trusted brands.