Privacy Policy

At MZ Cosmetics, we are committed to protecting your privacy. We understand that when you shop with us, you're not just trusting us with your money — you're trusting us with your personal information, and we take that responsibility very seriously.

This Privacy Policy explains in detail how we collect, use, protect, and disclose your personal data when you interact with our website, place an order, or communicate with our customer service. We encourage you to read it thoroughly so you know exactly how your data is treated and how we work to keep it safe.


🔐 1. What Information We Collect

We collect different types of information depending on how you interact with our website. This may include:

➤ Personal Information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Gender (optional, if you share it for personalization)

➤ Payment Information:

  • Transaction details (we do not store credit/debit card details; they are securely processed through trusted third-party payment gateways)

➤ Technical Information:

  • IP address

  • Browser type and device

  • Cookies and usage data (such as pages visited, time spent on site)


🛍️ 2. Why We Collect Your Information

We only collect information that helps us provide a better shopping experience. Your data is used for:

  • Processing and delivering your orders

  • Sending order confirmations and updates

  • Providing customer support

  • Improving our products, services, and user experience

  • Marketing (only if you’ve opted in) — such as newsletters, promotions, or new product alerts

  • Preventing fraud or unauthorized activity

We never collect more information than necessary, and we never use your data in a way that’s unrelated to your shopping experience with us.


🔒 3. How We Protect Your Information

Your privacy is non-negotiable. We take a multi-layered approach to security:

  • Data is transmitted using SSL (Secure Socket Layer) encryption

  • Our servers are protected with industry-standard firewalls and malware scanning

  • Only authorized staff can access customer information, and only when necessary

  • Third-party platforms we use (like payment processors) are PCI DSS compliant


🔁 4. Sharing Your Information

We only share your data with trusted third parties when absolutely necessary, such as:

  • Courier companies for delivering your order

  • Payment gateways for processing payments securely

  • Marketing tools (if you’ve opted into promotions)

  • Legal authorities if required by law (fraud prevention or investigation)

We never sell, rent, or trade your personal information to anyone.


🍪 5. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience. Cookies help us:

  • Keep you logged in

  • Remember items in your cart

  • Show you personalized content and offers

  • Analyze website traffic for improvement

You can always choose to disable cookies in your browser settings, though some features may stop working properly.


📧 6. Your Rights

We fully support your rights regarding your personal data:

  • Access: You can request to see the data we hold about you.

  • Correction: You can ask us to update or correct any inaccurate information.

  • Deletion: You can request deletion of your data from our systems (unless legally required to keep it).

  • Opt-out: You can unsubscribe from marketing emails at any time.

To exercise any of these rights, just contact us at support@mzcosmetics.com.


👶 7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If we discover that such data has been provided, we will delete it immediately.


🌐 8. International Visitors

Though we currently serve customers mainly in Pakistan, visitors from other countries should be aware that your data will be processed according to Pakistani data protection laws, which may differ from those in your country.


🔄 9. Changes to This Policy

We may update this Privacy Policy from time to time as our services evolve or legal requirements change. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page regularly.

Last updated: 14/06/2025


📞 10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, feel free to reach out:

📧 Email: support@mzcosmetics.com
📱 WhatsApp/Phone: +92 305 9829843
📍 Office Address (if applicable)


Your trust is the foundation of our business. At MZ Cosmetics, we don’t just protect your privacy — we honor it.

Thank you for choosing us.